UK Web Hosting | Knowledgebase - Recent questions without answers

How to fix Multibyte String php error?

Tue, 04 Jan 2022 11:48:52 +0000

If your wordpress blog or any other application is giving error :

"Xyz plugin" requires Multibyte String to be installed

then you need to enable mbstring php extension, which can be done from cPanel -> Select PHP version.

One such error commonly known is:

WP Simple Pay Lite requires Multibyte String to be installed

Solution:

To fix above error, first login to your cPanel and select Select PHP version tool :

Once logged in, go to Options -> Search for mbstring -> check the box against mbstring

This will enable Multibyte String for your account.

Now login to your Wordpress admin dashboard and refresh your browser, to view the changes.

If you face any problem or have any questions, please do not hesitate to contact our 24/7 support.

How to manage my domain name contact information (whoisinfo) ?

Wed, 14 Dec 2016 10:09:38 +0000

Is client are cleint area contact information and domain name contact info are same ?

What is difference between client area contact information and domain name contact (whois information) ?

How to manage my domain name whois record?

How to determine the inode count?

Fri, 28 Jun 2013 12:20:10 +0000

This article explains what an inode count is, how to determine it for your account, and how to reduce it if necessary.

What is the inode count?
An inode is simply an internal data structure that Linux uses to store information about a filesystem object. The inode count equals the total number of files and directories in a user account or on a disk. Each file or directory adds 1 to the inode count.

To maintain the reliability and performance of Webhost.UK.Net servers for all users, the inode count is limited to 50,000 for shared hosting accounts. If the inode count for your account reaches this limit, you must decrease the count by removing some files or directories.

Determining the inode count:
If your account is violating our allowed inode usage limit, you will be notified by our technical support team with the details about inode usage for your account.

Reducing the inode count:
If the inode count for your account is too high, you should try to determine the cause as soon as possible so you can bring it back down to an acceptable level. Some common causes of high inode usage are:

* Unwnated data uploaded to the account such as images, files etc.
* Cron jobs or other automated processes: Automated processes, such as cron jobs, can create a large number of files very quickly. Either modify or disable the cron job, or delete the unwanted files.
* E-mail messages: Old messages in the Trash and Sent folders of users' mailboxes often accumulate. You can download these messages to your local computer (if you want to save them), and then delete them on the server.

How to configure FileZilla FTP to use active mode to resolve “425 Can’t open data connection” errors

Sat, 22 Oct 2011 07:31:33 +0000

The fix is to use active mode

What is the difference between active and passive mode?

Why do I need to use active mode?

Passive mode

Active mode

Why does the server respond with the local IP address?