UK Web Hosting | Knowledgebase - Recent questions and answers

Answered: Does WebhostUK.Co.UK offers Managed WordPress Hosting?

Tue, 16 Apr 2024 08:50:07 +0000

Yes, WebhostUK.Co.UK indeed offers Managed WordPress Hosting, providing an array of benefits:

Speed: It stands out as one of the fastest Managed WordPress Hosting providers, utilizing NVMe-powered cloud servers. This ensures lightning-fast performance for your WordPress website, enhancing user experience and SEO ranking.
Security: WebhostUK.Co.UK prioritizes security, offering secured servers with Imunify360 scanning. This proactive approach helps prevent malware attacks and ensures the integrity of your website, safeguarding your data and reputation.
Free Migration: Transitioning your website to WebhostUK.Co.UK is hassle-free, as they offer free migration services. This eliminates the stress of moving your site and ensures a seamless transition with minimal downtime.
Free Backup: Protecting your website's data is paramount, which is why WebhostUK.Co.UK provides free backup services. This ensures that your valuable content is always safe and easily recoverable in case of unexpected events.
Optimized Infrastructure: Leveraging technologies like LiteSpeed and CloudLinux, WebhostUK.Co.UK optimizes its infrastructure to deliver a superior website experience. These technologies enhance server performance, stability, and scalability, ultimately benefiting your website's speed and reliability.

WebhostUK.Co.UK's one the top UK web hosting provider offers Best UK WordPress Hosting combines speed, security, and convenience, empowering website owners with a robust platform to build and grow their online presence.

How to fix Multibyte String php error?

Tue, 04 Jan 2022 11:48:52 +0000

If your wordpress blog or any other application is giving error :

"Xyz plugin" requires Multibyte String to be installed

then you need to enable mbstring php extension, which can be done from cPanel -> Select PHP version.

One such error commonly known is:

WP Simple Pay Lite requires Multibyte String to be installed

Solution:

To fix above error, first login to your cPanel and select Select PHP version tool :

Once logged in, go to Options -> Search for mbstring -> check the box against mbstring

This will enable Multibyte String for your account.

Now login to your Wordpress admin dashboard and refresh your browser, to view the changes.

If you face any problem or have any questions, please do not hesitate to contact our 24/7 support.

Answered: How to Setup Email in Outlook 2016

Fri, 11 Aug 2017 09:51:43 +0000

Note: To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).

Answered: How to Modify PHP .ini Settings

Thu, 12 Jan 2017 09:38:47 +0000

To change PHP settings on cPanel hosting accounts, you will need to upload a .htaccess file.

Please note that not every PHP setting can be changed in .htaccess, unlike in php.ini. In .htaccess, only user settings can be changed.

To request server setting changes, please contact live chat support or submit a support ticket.

Answered: I'm facing Error 554: Client Host Rejected

Sat, 07 Jan 2017 11:11:22 +0000

To whitelist an IP address, please submit a support ticket containing the IP address of your email server.

OR Please contact them to remove your IP from server blacklist

Answered: What happens after the domain has passed the grace period?

Fri, 06 Jan 2017 09:46:07 +0000

After a domain has passed through any applicable expiration grace period, the domain may go into redemption status.

"Redemption Grace Period" or RGP, is the grace period provided after the registrar has issued a delete request to the registry. Only the previous registrant can recover the domain during this time, and it must be retrieved through the previous registrar. The Redemption Grace Period is named differently for some TLDs; the .org equivalent, for example, is "Pending Delete - Restorable."

Domains in our system can go into either Redemption Grace Period or Extended Redemption Grace Period. Please see the article, Differences between RGP and Extended RGP for more details. For details on how to recover a domain from RGP or ERGP status, please see the article, How to Recover Domains in Redemption Status.

"Pending Delete" refers to the 5-day time frame after redemption. During this time the registry holds the domain and it cannot be recovered. Once the Registry deletes the domain, it becomes available for anyone to purchase as a new domain. It is available on a first-come first-served basis.

To greatly increase your chances of acquiring Pending Delete domains, please create an account with our auction partner, NameJet, and place a backorder on the domain.

Answered: How turn off Softaculous backup notifications globally ?

Thu, 05 Jan 2017 11:49:55 +0000

You can manage your email notification right from here :

Please login to the cPanel account

Go to Software/Services and find the option for Softaculous icon

Click on Email Settings in the Softaculous menu bar at the top of the screen

Click on the field to edit the email address used for email notifications

The following table describes the five other email notifications available through Softaculous:

Email Notification Description

Installation Emails Email contains setup details when a new software is installed using Softaculous

Remove Installations Email is sent when a software is uninstalled using Softaculous

Edit Installations An email is sent whenever the details of an installation are modified

Backup Emails An email is sent with backup details when you backup any installation with Softaculous

Clone Emails An email is sent containing installation details when you clone an installation with Softaculous

Click on the checkbox to choose the notification email you wish to enable

When you have selected the email notifications you want to use, click on Edit Email Settings, to save your selections

Answered: What are the payment method ?

Tue, 03 Jan 2017 10:59:45 +0000

We do accept payment via Credit Card /Debit Card , PayPal and Bank Transfer method.

Please use following Account details to complete bank transfer method.

We do accept payment via Credit Card /Debit Card , PayPal and Bank Transfer method.

Beneficiary OR Payee Name: WEBHOSTUK LIMITED
Sort code: 400518
Account Number: 02683644
Swift Code: HBUKGB4107G
IBAN (International Bank Account Number): GB04HBUK40051802683644
Bank Name and Address: : HSBC BANK PLC HBEU,
431 Oxford Street
London W1C 2DA

*Please note, clients who will try to remit funds from UK, wont need to enter Swift Code or IBAN number while trying to transfer funds to our accounts. It may take upto 3 - 5 days to get the funds deposited to our bank account, and your hosting accounts will be activated or unsuspended only after we have received the funds in our bank account.

Reference Number: 44083

Once you complete the payment vai Bank Transfer method , Please send your scan copy payment receipt to our billing address billing@webhost.uk.net

Answered: What is Domain EPP Code / Authorization Code ?

Tue, 03 Jan 2017 10:21:56 +0000

The EPP Code is basically a password for a domain name. It is a security measure, ensuring that only the domain name owner can transfer a domain name. You will need it if you are wanting to transfer the domain to another registrar.

Answered: which Python version can I use with Django?

Sat, 17 Dec 2016 13:37:25 +0000

Supported Django and Python version

Django version Python version

================================================================

v1.4 2.6, 2.7

v1.5 2.6, 2.7, 3.3

v1.6 2.6, 2.7, 3.3

v1.7 2.7, 3.3, 3.4

v1.8 2.7, 3.3, 3.4, 3.5

v1.9 2.7, 3.4, 3.5

Answered: What is WHOIS Contact Verification?

Thu, 15 Dec 2016 15:57:58 +0000

As of January 1, 2014, the Internet Corporation for Assigned Names and Numbers (ICANN) has mandated that all ICANN accredited registrars begin verifying the WHOIS contact information for all new domain registrations and Registrant contact modifications.

The RAA Verification is triggered under 2 conditions:

New Domain name registration.

The Registrant contact information is updated

When the Registrant contact is updated, the RAA email is sent to the NEW email address. The changes will not be reflected on the domain name until the RAA email is verified.

An exception is made if the email address on the contact information has already been previously verified.

Once the RAA Verification process has started, the Registrant has 15 days to verify the information before the domain name is suspended.

If the Registrant email address is incorrect, then it must be updated. This will cause a new RAA Verification email will be resent to the new address. This does not reset the Suspension status.

If the email address is valid, but the customer is still unable to receive the email, Tech Support may assist in sending the RAA Verification email manually from eNom's customer care email.

How does the Contact Verification process work?

change to the Registered Name Holder of a domain name is defined as any change to the first name, last name, or email address of the registrant contact. A change to the Registered Name Holder of a domain name will trigger the contact verification process whereby an email containing a verification link will be sent to the registrant email address. The link in the email must be clicked by the recipient of the email in order to complete the verification process.

How to manage my domain name contact information (whoisinfo) ?

Wed, 14 Dec 2016 10:09:38 +0000

Is client are cleint area contact information and domain name contact info are same ?

What is difference between client area contact information and domain name contact (whois information) ?

How to manage my domain name whois record?

Answered: Domain name can not unlock :: Access Control Violation - Name Locking not allowed

Wed, 14 Dec 2016 10:04:29 +0000

If a Pre-Release domain name is supplied by eNom, upon receipt of your auction payment the domain enters an Escrow Holding Period known as Auction Lock. This holding period lasts for approximately 45 days following the completion of the auction. During this period, the domain cannot be transferred, nor can you push the domain to another account. You can make updates to the domain, such as changing DNS, updating host records or making WHOIS changes at any time during the Auction Lock time frame. During the Escrow Holding Period, the successful bidder may use the domain name, including creating and hosting a web site. The domain will function properly. You can update the Host Records to use your hosting company nameservers, or use the eNom DNS to forward your domain to your website. Both services are free. To view the Auction Lock status, choose the menu option Domains > My Domains > choose Domain Overview from the Manage Domain drop-down list. If the domain currently has an Auction Lock applied, it will be displayed as shown below. Example: Currently in "Auction Lock" (expires: 12/16/2017 10:01:37 AM)

Answered: What is the difference between Let's Encrypt and Commercial SSL Certificates.

Thu, 13 Oct 2016 15:16:53 +0000

Let’s Encrypt Only supply Domain Validated certificates. These are certificates where you only need to be able to prove domain ownership. The certificates do not include any kind of warranty over misuse or miss-issuance. The certificates currently can only be used on web-servers that can validate using the ACME protocol they use. At this time they can not issue wildcard certificates. Maximum validity 90 days. Only offer community lead support.

Commercial SSL Certificate Commercial SSL Certificates are offered by a trusted CA like Comodo etc that provide all types of SSL including Domain Validated, Organization validated, EV SSL, wildcard or multidomain SSL. You can also claim for warranty in case of misuse or databreach. They offer 24x7 online supports via email, chat or call. You can protect your large or Ecommerce Website. You can acquire this certificate for maximum 39 months; so you need not worried about renewal all time. Comes with trust seal/site seal

Let’s Encrypt Let's Encrypt is a free, automated, and open certificate authority that offer Free SSL Certificate for 90 days and then you have to renew it. Currently, it provides only domain validated SSL Certificate which is not an ideal solution for large or ecommerce website. You can secure your basic website only and if you deal with online transaction, then it’s not sufficient to protect your website. Apart from this, this certificate does not offer any warranty in case of misuse or databreach.

Commercial SSL Certificates comes up with Organization & Extended Validation which is used to secure E-commerce, Banking, Healthcare, Social-Media, etc platforms, But LetsEncrypt only supports domains validation which can only secure low level websites and domains.

Commercial SSL Certificates are highly recommended by Web security, LetsEncrypt is not recommended yet. Commercial SSL Certificates is been adopted by large number of Websites but Letsencrypt is still under growing stage. Commercial SSL increases Reputation and revenue of a Business, Letsencrypt is not available for any kinds of business as its domain validated only.

Answered: Is Email hosting included in my package?

Thu, 13 Oct 2016 11:07:27 +0000

Yes, all our Hosting packages come with Email Hosting. You can create email account from cPanel as well as plesk panel.

Answered: Is It Possible to Transfer Domain Within 60 Days of Registering It?

Tue, 13 Sep 2016 09:21:06 +0000

It is not possible to transfer a domain during the initial 60 day period after registering the domain. This is in accordance with the regulations established by ICANN (the domain regulatory body), and cannot be circumvented by webhost.uk.net. This limitation applies to both incoming (to webhost.uk.net) and outgoing (away from webhost.uk.net) transfers.

Answered: How to Install Magento Using Softaculous

Tue, 30 Aug 2016 14:47:51 +0000

Magento Installation Using Softaculous

1) Log in to cPanel.

2) Go to Softaculous available under Software/Services category.

3) Click on E-Commerce on the left pane.

4) Select Magento. You will get a overview about Magento.

5) To install, click Install option available at the top pane.

6) You will redirected to a form structure to fill the details for the installation.

7) Fill the necessary details and then click Install.

You have successfully installed Magento now you can log in to the Magento administrator page and then start managing the online store.

Answered: How To Cancel My Web Hosting Account

Tue, 30 Aug 2016 14:35:59 +0000

If you wish to cancel your web hosting service you can request the cancellation via your Client Area.

When you are logged in, please click on “Services” and select “My Services”. Then next to the hosting package that you wish to cancel, select “View Details”. On the bottom of the next page you will see the “Request Cancellation” button. You can request to cancel immediately or to cancel at the end of the current billing period.

Please Note: When you select the cancellation your data will be permanently deleted from the server.

Answered: What types of problems does SiteLock scan for?

Wed, 06 Jul 2016 13:33:20 +0000

*SiteLock performs a Deep 360 Scan that encompasses: Reputation monitoring: ensures the reputation of the website is intact and communication to visitors and customers is uninterrupted.

*Malware blacklist: monitors search engine and proprietary malware lists to make sure the site is not blocked by search engines and browsers.

*Spam blacklist: ensures that e-mails reach customers' inbox (not their Spam folder), SiteLock verifies e-mail addresses, domains, and email servers against lists used by popular email tools to identify spam.

*SSL Verification: ensures users do not see a certificate warning or error when visiting your site.

*Network security: validates the security of the network by making sure there is no opportunity for hackers to access the server.

*Drive-by-downloads: scans the website to ensure visitors are not being infected with viruses often placed on websites by hackers.

*Customer data protection (SQL & XSS): performs forward- and backward-looking scans to make sure current and future visitor/customer data on the site is secure.

*Application security: verifies that any 3rd-party applications installed on your website are secure and up-to-date.

*Business Verification: certifies the validity of the business and provides a certification badge to display to website visitors to let them know the business or website is legitimate.

*Domain ownership: ensures that the domain owner is in control of the website domain.

*Postal Address: verifies that the site owner can receive and respond to postal mail, such as customer payments or inquiries.

*Phone Verification: ensures that there is a phone number where customers can report issues or request additional products or services.

Answered: What is SiteLock and what does it do?

Wed, 06 Jul 2016 13:31:34 +0000

SiteLock is a service that performs daily scans of a website to identify vulnerabilities and protect against threats like viruses, cross-site scripting, SQL injection and even email blacklisting.

The SiteLock™ Trust Seal provides customer confidence and increases your sales and conversions.

Answered: What is a reseller?

Tue, 28 Jun 2016 10:02:58 +0000

A reseller is a company or individual (merchant) that purchases a reseller plan from one of the web hosting providers and then sells them to other users, for the purpose of profiting from the sale.

Reseller is a term used to describe an account owner or a company who buys the host’s services wholesale and uses the account’s allotted hard drive space and bandwidth to host other websites on behalf of third parties.

In some other cases, a reseller rents a VPS or Dedicated server from a hosting provider and resells the shared rented hosting services.

Whichever the case may be, whether the account owner has bought or has rented the server, he resells part of the allocated space and bandwidth to a third party for a profit.

With Reseller Hosting you can:

Be your own hosting company — make money hosting and developing websites.

Create your own hosting plans that are tailored to your business and customers.

Host and bill your customers under your own brand. (Select Packages)

Sell more plans, and keep the profits.

Create independent cPanel control panels for each of your customers

Answered: How to create a catch-all email address in cPanel

Mon, 27 Jun 2016 13:52:43 +0000

The default email address will catch any mail that is sent to an invalid email address for your domain.

To create catch-all email address in cPanel, follow the below steps:

Log in your cPanel account.

Under to Mail section, Default Address menu

On the new page choose domain name from drop-down menu, check option Forward to email address and enter email address to which emails will be forwarded

Click on Change to save change.

That's it!

Answered: How Exporting Databases and Tables with phpMyAdmin?

Thu, 02 Jun 2016 09:40:42 +0000

To export databases and tables in phpMyAdmin, first login to phpMyAdmin and then refer following steps

1. To export a database, select it on the left hand side and click the 'Export' icon.

2. To export the whole database as a back up, select 'SQL' as the format.

Note: Ensure you check any options you require before proceeding with the export.

3. Check the 'Save as File' box, then click 'Go' and click 'Ok' to export the database to your hard drive.

4. To export a table, select it on the left hand side and click the 'Export' icon.

5. Check the 'Save as File' box, then click 'Go' and click 'Ok' to export the table to your hard drive.

Note: For further help with phpMyAdmin click the 'Question Mark' icon on the left hand side.

Note: For further help with SQL click the 'SQL' icon on the left hand side.

Answered: Do Webhostuk supports blog hosting ?

Thu, 19 May 2016 11:35:11 +0000

Yes, We do support blog hosting with our all Shared Linux Hosting package.

You can install following blog application/scripts right from your cPanel >> Softaculous option

Blogs : WordPress , Open Blog , Serendipity , Dotclear, b2evolution , Ghost ,Textpattern , Nibbleblog , LifeType , Pixie , Nucleus , Chyrp , eggBlog , PivotX , FlatPress , HTMLy

Micro Blogs : StatusNet , PageCookery , Storytlr

Answered: How to Set Default Index Documents with .htaccess ?

Thu, 19 May 2016 11:02:56 +0000

In order set the default documents or "index" documents for your Linux-hosted web site, create an .htaccess file and upload it to the root folder for your domain (see Web Hosting: Upload Files to Web Hosting Account), or add the following to an existing .htaccess file:

DirectoryIndex index.html index.htm index.php

You can modify the above example to include the name(s) of the default document(s) you would like to use.

Answered: How to Cancel Web Hosting Account ?

Thu, 19 May 2016 10:48:27 +0000

In order to cancel your web hosting account:

1.Log in to your account.

2.Under the Hosting menu, click Web Hosting, and then click Manage.

3. Click on your hosting account login name.

4.Under the Currently Viewing menu, click General Settings.

5.Scroll to the bottom and click Take down my website.

6. Fill out the reasons and then click Cancel Service.

This will cancel your account as of the next billing cycle. Your current account will still function until the next stated billing date; however you are not required to use these services.

Answered: Does WebHostUK support OpenX Ad Management Hosting?

Thu, 05 May 2016 10:14:35 +0000

Yes, We do host many clients , who are using OpenX Ad Management Hosting. For more information visit: https://www.webhost.uk.net/openX.html

Answered: Is it possible to purchase domain name without web hosting package ?

Tue, 03 May 2016 13:13:31 +0000

Yes, You can purchase (Register/Transfer) your domain name from webhost.uk.net . it is not neccessary to purchase hosting package.

As per your requirement , you can manage your domain name from our domain name control panel and you can point your domain name (A recorde , Nameservers) to another server.

You can check our domain name prices and register the domain name right from here :

https://secure.webhost.uk.net/domainchecker.php

Answered: Does WebHostUK support Joomla?

Tue, 03 May 2016 12:56:06 +0000

Yes, We do host many clients , who are using Joomla sites. For more information visit: https://www.webhost.uk.net/joomla_hosting.html

Answered: Does WebHostUK support Drupal?

Tue, 03 May 2016 12:52:51 +0000

Yes, We do host many clients , who use Drupal. For more information visit: https://www.webhost.uk.net/drupal_hosting.html

Answered: Is Parked Domains are neccessary to popular the websites?

Tue, 03 May 2016 12:18:20 +0000

If you've purchased www.yourdomain.com you’re probably also looking to purchase www.yourdomain.net, and various other extensions in order to prevent brand theft. In such cases you’re only going to be focusing on one site and leaving the others as they are. Such domains are termed as parked domains and most hosts allow a limited parked domains.

In this case you need to be re-directing all the parked domains to a main/home page of your main domain.

Answered: Is it possible to buy web hosting without a domain name?

Thu, 28 Apr 2016 12:19:57 +0000

The domain name and the web hosting service are two different things and can each function in different ways,While they both work together.

However, without a domain name there would be no way to access or lead to the information stored in your hosting account. Therefore, the hosting couldn't work.

Domain names, however, can be purchased without web hosting. These domains are consider as 'Parked domain' until such time as their name servers are delegated (or pointed) to a webhost. Advanced DNS records of the domain can also be used to point to other servers, although the IP address must be known. It may also be redirected to another domain name. For example www.youdomain.com and www.youdomain.co.uk are both individual domains but one may be redirected to the other. In this case, web hosting only needs to be established on the target domain.

In order to access your webhosting (Website) using domain name , you need to register your domain name first.

Answered: How to Change the PHP Timezone from cPanel ?

Thu, 28 Apr 2016 12:00:25 +0000

In order to change the timezone on your hosting account, you’ll first need to log into cPanel and find the option “Select PHP Version”

Once you clicked the “Select PHP Version” option/icon, you’ll see the PHP versions dashboard. NOTE: if yours shows “native” you will either need to select another PHP version OR contact our support. If you’re already using an alternate PHP version, you’ll need to click “Switch to PHP Options” on the far right side.

Now, you’ll have the option to specify the timezone and various other settings as shown below. Once you’ve made the changes you’d like, please click to “Save” bottom.

Answered: How to Change my email account password from cPanel

Tue, 26 Apr 2016 09:48:01 +0000

In order to change your email accounts password refer the following steps:

1. Login to cPanel

2. Find the option for 'EMAIL'

3. Click on 'Email Accounts'

4. Scroll down to the email account whose password you want to change

5. In the 'ACTIONS' column click 'Change Password'

6. Type in your new password - ensure that your password strength is >60/100

Click on 'Change Password'

Your password has now been changed successfully.

Answered: How to check my disk space usage from cPanel

Tue, 26 Apr 2016 09:42:18 +0000

In order to view the total disk space usage for your account's directories and databases:

1.Pelase Login to your cPanel.

2.In the 'Files' section, click 'Disk Space Usage' option.

which will shows you how disk space usage is distributed within your account's home directory. it is useful when you need to know what is causing you to reach a disk space quota limit.

Answered: Do you host Skadate Dating sites?

Sat, 23 Apr 2016 10:06:53 +0000

Yes , We do host Skadate Dating sites .

You can purchase skadate Dating right from here : https://www.webhost.uk.net/skadate_dating_hosting.html

HOSTING REQUIREMENTS

Linux/Unix/Windows

Apache 2 or higher with:

mod_rewrite on

mod_security (strict configurations) off

PHP 5.5 or higher with:

cURL on

register_globals off

safe_mode off

suhosin (strict configurations) off

PHP modules:

PDO

DOM

mbstring

zip

zlib

ftp

json

MySQL 5.0 or higher

GD Library 2 with FreeType support

Mail server (SendMail, Exim or other)

Cron

Answered: How to migrate my account to Webhost.uk.net

Sat, 23 Apr 2016 09:42:18 +0000

In order to transfer/migrate your site to our webhost.uk.net server.

You just need to simply submit following account migration form with your existing valid and correct cPanel login details

https://www.webhost.uk.net/migration.html

Yes, We do offer free account migration for our clients.

Answered: Why can’t I use ID Protect with my .us name?

Fri, 22 Apr 2016 09:46:29 +0000

The .us Registry requires that .us domain names have actual identity and contact information, rather than forwarding information.

Answered: How does ID Protect help reduce spam?

Fri, 22 Apr 2016 09:44:34 +0000

Domain name Whois is a principal source of email addresses for spammers. If your domain name has ID Protect, we change the Whois email address several times a year. Spammers harvest and use one Whois email address, but once we change it that source of spam is cut off.

Answered: If my web site fails a malware scan?

Fri, 22 Apr 2016 09:35:19 +0000

If Symantec detects malware during their daily scan, it deactivates the Trust Seal on the web site and notifies the web site owner by email that it has done so. The notification includes details about the type of malware and the infected pages, and provides a link to detailed information. This notification system allows the owner to take rapid corrective actions and submit a request for a scan to reactivate Symantec Safe Site.

Answered: How is Symantec Safe Site different from other business seals?

Fri, 22 Apr 2016 09:27:35 +0000

Symantec Safe Site is the only seal backed by the most trusted security brand on the Internet (US Brand Tracker Survey 2009). On average, the Symantec seal is displayed 175 million times a day on more than 90,000 web sites in 160 countries. The Symantec seal has an 86% recognition rate among consumers (US Brand Tracker Survey 2009). In fact, 97 of the 100 largest SSL-using banks in the world, 87% of the largest ecommerce sites in North America and 93% of the Fortune 500 rely on Symantec (including Symantec, its subsidiaries and affiliates) to secure their web sites. As the brand trusted by major banks and retailers, the Symantec seal helps build confidence on all types of web sites.

Answered: How does Symantec Safe Site reassure visitors?

Fri, 22 Apr 2016 09:24:47 +0000

Growing concerns about fake sites, viruses, and identity theft have made consumers reluctant to do business with web sites they don’t know and brands that are not familiar to them. As a result, small businesses struggle to draw traffic to their web sites and to generate the confidence to buy, click, and sign in online. Symantec Safe Site tells web site visitors that the most trusted brand on the internet has verified the site’s identity and that the site has passed the Symantec malware scan.

Answered: Can the Symantec seal help increase traffic from search engines?

Fri, 22 Apr 2016 09:22:48 +0000

Symantec Safe Site includes Seal-in-Search, which identifies Symantec trusted sites and display the Symantec seal next to search results in enabled browsers. To see how Symantec Safe Site is displayed in search results, download the free AVG LinkScanner.

In addition, a daily malware scan helps reduce the risk of becoming blacklisted by search engines. No matter how much search optimization and advertising, if a site is blacklisted, it will not be displayed in search results and viewing may be blocked by some browsers.

Answered: Can Symantec Safe Site really help increase online sales?

Fri, 22 Apr 2016 09:21:07 +0000

Yes. Customer case studies have shown an average increase in transactions of 24% (ranging between 10% and 36%) when web sites display Symantec Safe Site. Sites that display Symantec Safe Site on their pages, and use an SSL certificate during checkout, maximize customer retention and purchase completion.

Answered: What is Symantec Safe Site?

Fri, 22 Apr 2016 09:19:32 +0000

Symantec Safe Site helps businesses establish credibility online. When a web site displays Symantec Safe Site, it shows that Symantec has verified the identity of the web site and its owners. The seal also means that the web site has passed Symantec’s daily malware scan so visitors can use the site with confidence.

Answered: What is Softaculous?

Wed, 20 Apr 2016 10:04:00 +0000

Softaculous is the one click auto installer , From which you can install a wide variety of applications like Wordpress , Magento ,including web portals, e-commerce solutions, content management systems, blogs, polls, forums and more .Softaculous does everything involved in the installation process, including creating databases and setting up permissions on the web-viewable content.

We do offer one click installer with our linux shared hosting packages.

Answered: How check whois info for .eu domain name

Tue, 19 Apr 2016 10:43:52 +0000

In order check whois infor for .eu domain name , You need to visit www.eurid.eu

"The EURid WHOIS service on port no 43 (textual whois) which never discloses any information concerning the registrant.Registrant and onsite contact information can be obtained through use of the webbased whois service available from the EURid website www.eurid.eu"

Answered: How to Update Domain Nameservers

Tue, 19 Apr 2016 09:40:09 +0000

>>Log into your Client Area

>>Under the menu option "Domains", click "My Domains".

>>Click on the domain name you wish to work with.

>>Click on DNS Server Settings or select DNS Server Settings from the Manage Domain drop-down list.

>>Choose Our Servers to use the name servers supplied by us, or Custom to enter your own name servers addresses. If Custom is chosen, you may enter up to 5 name servers (e.g., ns1.webhost.uk.net).

>>Click Save.

Please allow up to 4- 8 hours for the changes to propagate throughout the Internet.

Answered: How to secure Wordpress blog

Tue, 04 Mar 2014 09:15:31 +0000

Hardening Wordpress to prevent from hacking and malicious activities.

1. Update WordPress, Regularly

You can check the version of wordpress blog under version.php file and update to latest version regularly.

2.Restrict the access for wordpress folder.

In order to restrict access to the /wp-admin/ section of your WordPress installation, simply create a file named .htaccess, with the following contents, where x is equal to your IP address:

Order deny,allow
Deny from all
Allow from x.x.x.x
ErrorDocument 403 http://127.0.0.1

Place this file (.htaccess) within the /wp-admin/ directory.

Use SSL Where Possible in WordPress for Added Security

If you have an SSL certificate installed, I strongly suggest using it for your administrative section.

Use SSL for administrative logins:

define('FORCE_SSL_LOGIN', true);

Use SSL for both login and wp-admin:

define('FORCE_SSL_ADMIN', true);

Disable Directory Browsing in WordPress

We don’t want users traversing through our site folders and viewing their contents, do we? Let’s disable directory browsing by creating (or modifying) a .htaccess file and placing it in your root WordPress directory, with the following contents:

Options -Indexes

3. Hide WordPress Reporting

A common method of a WordPress attack is to crawl sites that have a particular version number, with a slew of security exploits and vulnerabilities associated to them.

In order to remove WordPress version reporting (and secure your WordPress install) simply place the following line of code in your theme’s functions.php file:

remove_action('wp_head', 'wp_generator');

Let’s hide any WordPress login errors by placing the following snippet of code in our theme’s functions.php file:

add_filter('login_errors',create_function('$a', "return null;"));

4. Blocking Devious Bots with .htaccess

A simple, however extremely effective method of restricting devious bots from scanning your site can be seen below, in the form of a .htaccess file. Place this file in your WordPress root directory, inside .htaccess.
SetEnvIfNoCase User-Agent ^$ keep_out
SetEnvIfNoCase User-Agent (pycurl|casper|cmsworldmap|diavol|dotbot) keep_out
SetEnvIfNoCase User-Agent (flicky|ia_archiver|jakarta|kmccrew) keep_out
SetEnvIfNoCase User-Agent (purebot|comodo|feedfinder|planetwork) keep_out

Order Allow,Deny
Allow from all
Deny from env=keep_out

5.Create strong WordPress Login Credentials

Use a different username than ‘admin’
    In using a different username, you decrease the chance of a succesfull brute force attack, as the username / password pairs are significantly lower.
    Use a strong and complex password
    A strong password is essential to maintaining your sites integrity, and it’s often overlooked. Generate strong, unique and complex passwords, whether it’s your database, plugin or wp-admin.
    Never use the default wp_ prefix for your database
    Don’t use the generic wp_ prefix for your database tables, this makes it easier for an attacker to perform search and select queries via an SQL injection

6.Backup the wordpress blog regularly.

7. Useful Security Plugins

“Search the files and database of your WordPress install for signs that may indicate that it has fallen victim to malicious hackers.” – Exploit Scanner Plugin

8. Check plugin vulnerabilities before installing

Before installing any WordPress plugins, always check to see if there are any associated exploits or vulnerabilities.

Using mentioned steps it will help to prevent wordpress blog from hacking attempts.

Thanks.

How to determine the inode count?

Fri, 28 Jun 2013 12:20:10 +0000

This article explains what an inode count is, how to determine it for your account, and how to reduce it if necessary.

What is the inode count?
An inode is simply an internal data structure that Linux uses to store information about a filesystem object. The inode count equals the total number of files and directories in a user account or on a disk. Each file or directory adds 1 to the inode count.

To maintain the reliability and performance of Webhost.UK.Net servers for all users, the inode count is limited to 50,000 for shared hosting accounts. If the inode count for your account reaches this limit, you must decrease the count by removing some files or directories.

Determining the inode count:
If your account is violating our allowed inode usage limit, you will be notified by our technical support team with the details about inode usage for your account.

Reducing the inode count:
If the inode count for your account is too high, you should try to determine the cause as soon as possible so you can bring it back down to an acceptable level. Some common causes of high inode usage are:

* Unwnated data uploaded to the account such as images, files etc.
* Cron jobs or other automated processes: Automated processes, such as cron jobs, can create a large number of files very quickly. Either modify or disable the cron job, or delete the unwanted files.
* E-mail messages: Old messages in the Trash and Sent folders of users' mailboxes often accumulate. You can download these messages to your local computer (if you want to save them), and then delete them on the server.